Last Modified on December 19th, 2017
Our Privacy Commitment
This policy answers the following questions:
- What information do we collect about you and how do we use it?
- Will we share your personal information with third parties?
- What choices do you have about the collection and use of your personal information?
- What security measures do we take to safeguard your personal information?
What information do we collect about you and how do we use it?
Types of Information We Collect
For purposes hereof, “personal information” means information that can be used to identify and contact you such as your name, user name, address, postal code, telephone number, e-mail address, IP address, age, marital status, income level, education level, intentions, preferences and opinions. You do not need to submit personal information to access certain areas of the Site, but if you do not want to disclose certain personal information to us, you will not be able to access certain aspects of the Company Features. The Company may collect “non-personal information” such as the type of browser you used to access the Site and from what physical location you accessed the Site and general non-identifying demographic information and other such non-personally identifiable information. However, the Company does not associate any non-personal information with records containing any personal information submitted to us, so you remain anonymous when you browse the Site. Anonymous browsing information may be used to gather broad demographic information. This information may be aggregated to measure the number of visits, average time spent, page views, and other statistics about users of the Site. We also may use this data to monitor the Site’s performance and to make the Site easier and more convenient to use.
We collect personal information when you create an account, use the Company Features; participate in registration forms, feedback forms, order forms or surveys; enter a contest or sweepstakes or receive customer or technical support. The Company may collect personal information such as your name, username, address and e-mail address. We will also collect financial qualification and billing information, such as billing name and address and credit/debit card information. For example, the Company may collect personal information submitted through online registration forms. We also collect information about gift recipients so that we can fulfill gift purchases. The information we collect about gift recipients is not used for marketing purposes.
By submitting personal information through the Site, you authorize the Company to share this personal information for the purposes identified herein and on the Site, such as responding to user inquiries and processing transactions.
How We Use Your Personal Information
We may use your personal information with non-personal information that we have collected in a manner such that the end-product does not personally identify you or any other user of the Company Features. We may make your personal information non-personally identifiable by either combining it with information about other users (aggregating your personal information with information about other users), or by removing characteristics (such as your name or email address) that make the information personally identifiable. This process is known as de-personalizing your information. You grant us a royalty-free, worldwide, perpetual, irrevocable and fully transferable right and license to use your personal information in connection with the creation and development of analytical and statistical analysis tools relating to the use of the customer data we collect in providing the Company Features (the “Analytical Data”). We are expressly authorized to make any commercial use of the Analytical Data, including without limitation, sharing the Analytical Data with third parties, provided that we do not sell, trade, or otherwise transfer from us any part of the Analytical Data that personally identifies you.
Do Not Track
In compliance with California legislation, AB370, effective January 1, 2014, the Company’s practices in responding to “do not track” signals and collecting user information over time and across a network of websites when you visit the Site are described below. We honor the request of “do not track” signals sent by your browser when you visit the Site. Additionally, the Company does not collect user information about your online activities over time and across different websites, or authorize third parties to do so.
The Site uses Google Analytics to help us learn about who visits the Site and what pages are being viewed.
Our servers automatically record information that your browser sends whenever you visit the Site. This information includes your Internet Protocol address, your browser type and version, the search engine you used to find the Company Features, if any, which Company Features you use and from where, and when and how long you use them (the “Tracking Technology”). We use this information to monitor and analyze how users use the Company Features, to provide customer service and to maintain and improve the Company Features.
The Site is intended only for use by adults that are at least the legal smoking age in the state (or country) in which you reside. We do not knowingly collect personal information from children under 13, or allow them to create an account for the Company Features. We take children’s privacy seriously, and encourage parents to play an active role in their children’s online experience at all times.
Will we share your personal information with third parties?
Sharing of Information
We use your personal information to respond to your requests and send communications to you about promotions, updates, special offers or new services, features, or enhancements to the Company Features that may be of interest to you, process transactions and to handle your customer service questions or issues. We may share your personal information with carefully selected vendors and business partners, including companies that perform marketing services and other business operations for us, under strict terms described below. We will also share the personal information we collect from you under the following circumstances:
Asset transfers. If we become involved in a merger, acquisition or other transaction involving the sale of some or all of the Company’s assets, user information, including personal information collected from you through your use of the Company Features, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you through email and/or a prominent notice on the Site.
Additional Information You Should Know About Third Parties
What choices do you have about the collection and use of your personal information?
Control of Your Information
You may update or delete your personal information or modify your account preferences for the Company Features by accessing the account interface provided through the Company Features.
If you wish to review personal information collected or request corrections, please contact us.
Opting Out of Receiving Communications from Us
If you no longer want to receive our emails or other announcements, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your account transactions.
Dispute Resolution for Residents of the European Union
What security measures do we take to safeguard your personal information?
The personal information that you provide to us is stored on servers, which are located in secured facilities and protected by protocols and procedures designed to ensure the security of such information. In addition, we restrict access to personal information to Company employees and agents who need to know this information in order to develop, operate and maintain the Company Features. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the use of any of the Company Features and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.
European Union and Switzerland Directive on Data Protection - Safe Harbor
The Company complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. The Company has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view the Company’s certification, please visit http://www.export.gov/safeharbor/.
Surveys, Sweepstakes and Contests
Notification of Changes
Questions? Contact Us
2540 Corporate Place, Suite B103
Monterey Park, CA 91754